shipping policy

Order Processing

We do our best to process and ship your order as quickly as possible. Orders are usually processed within 1–3 business days after payment is received.

Delivery Time

Delivery usually takes 3–7 business days, depending on your location and the shipping company. Please note that delays may sometimes happen that are outside our control.

Shipping Costs

We offer free shipping on orders €40 or more. For orders below €40, shipping costs apply. Shipping costs depend on the country you live in. You will see the shipping costs at checkout.

Track & Trace

Once your order has been shipped, you will receive a tracking number, if available, so you can follow your package.

Incorrect Address

Please make sure your shipping details are correct when placing your order. We are not responsible for delays or lost packages caused by incorrect address details.

Damaged or Lost Packages

If your order arrives damaged or your package seems to be lost, please contact us as soon as possible.

Contact Information

Touch Ritual
info@touchritual.store